Perfect service. Ladies at reception Victoria, Maria and Farzina super help me a lot. They answered all information provided with good knowledge and smile. They had fast solution to all unusual situations i faced which is so professional. Wish them big luck and prosperity. Persons who cleaned my room dont remember names also was kind and professional. Will return here!

We stayed 3 nights and thoroughly enjoyed our stay. Clean rooms at a good size, lovely bathrooms and the breakfast was great with everything you'd want available. Lovely outside pool on the 4th level with drinks at your disposal. The customer service was excellent - special mention for Roaa (front desk) and Zamir and Christopher (housekeeping) for their friendly and attentive service. Definitely recommend this hotel.

Staying at this hotel felt like a true fairytale! From the very first day, I felt genuinely welcomed — the staff were friendly, check-in was quick, and the attention to detail made my stay incredibly comfortable. The room was spacious, bright, and offered a stunning view of the city. Housekeeping was impeccable, with daily cleaning done to the highest standard. I especially want to highlight the breakfast — an extensive variety of dishes to suit every taste, fresh ingredients, and excellent service. The pool and spa area were pure relaxation, like a little piece of paradise. The location is also perfect, with the beach, shopping malls, and attractions all nearby. I will definitely return and recommend this hotel to all my friends!

The room 4501 was tidy and comfortable.with a nice view of Burj khalifa.food was nice from breakfast to dinner.the staff all over is very helpful with the smile on their face all the time. Only one thing the A/C show 24 degree but it's not enough in the room sweating at night time which needs to make little bit more cooler at least 21-22 which will make a big difference from my side. whenever I am coming back I will be back in the same hotel much better for transport and in the centre.hope to see you guys soon.very impressive for the service.cheers

Staff are well trained, Specially the Bell boy Abdul-Khan was so friendly, customer oriented and very much committed to provide a excellent service. Had a great stay!

I recently stayed at [Hotel Rose Rayhaan by Rotana ], and I had a truly wonderful experience. The staff were exceptionally friendly, professional, and always willing to go the extra mile to make sure guests are comfortable. The room was clean, spacious, and well-equipped with everything I needed. The location of the hotel is perfect — close to major attractions, restaurants, and transportation. The amenities, including the breakfast buffet, Wi-Fi, and room service, were excellent and exceeded my expectations. A special thank you to [emad for preakfast ] for their outstanding service. I would highly recommend this hotel to anyone visiting [Dubia], and I will definitely be returning in the future. Thank you for a memorable stay!

Our stay in this hotel was so comfortable and amazing. The staff and the food were excellent and the entire staff in general was always friendly and helpful but the one who made the impossible possible was Rosa. She helped my husband to make a wonderful surprise for me on my birthday and it was successful. Thank you very much Rosa, wish you the best!

Excellent service, polite people near metro station, all services were great, Ruwan and maidu were great help,

Good Hotel and Emad is the best from the Violet Restaurant . Friendly Service good sleeping Maybe better food at the Pool

I really loved this palace! The service was excellent, the facilities were comfortable and clean. I would difinitely come back