Cancellation and Payment Policy:
Please refer to the cancellation and payment status on your confirmation.
- Guaranteed by credit card - If amended/cancelled after 18:00 Hrs on the same day of arrival or in case of no-show, 100% of the first night’s room charge will be charged to the credit card provided at the time of booking.
- Non-refundable – 100% of the entire stay will be charged at the time of booking. A payment link or credit card authorization will be sent and should be paid within 24 hours to secure the booking. In the event of non-payment, the booking will be subject to availability, and rates subject to change.
- Guaranteed by company – Free cancellation until 18:00 hours on the day of arrival. In the event of late cancellation or no show, 100% of the first night’s room charges will be charged to the company credit facility.
- 6 PM non-guaranteed booking – This reservation will be held until 18:00 hours (local time) on the day of arrival. Thereafter, the room will be released. To guarantee the booking for late arrival, kindly contact our reservation department and provide valid credit card details.
Arrival and Departure Information:
- Check-in time: 2 pm
- Check-out time: 12 pm
- As per UAE law, guests are required to present a valid original UAE Emirates ID or a valid original passport upon check-in.
- Airport arrival transportation should be arranged in advance by contacting the hotel Reservations Department at least 24 hours before arrival. Transportation from Abu Dhabi International Airport is charged at AED 150 per car per way. Transportation from alternative airports can be arranged, prices are quoted upon request.
Meal Plan information:
Where a meal plan is indicated as inclusive in the room rate, the meal plan will be applicable for the number of adults booked. All meals for children are charged upon consumption and following the hotel's child age policy. Please contact the hotel Reservation Department for more information.
