Reviewed by Ena K a TripAdvisor traveler. 4th June 2023
“Way better than expected”
It was a last minute booking for me so I didn’t have a chance to research thoroughly and kept my expectations low.
Room was spacious and clean, and service was great.
Housekeeping staff was lovely and attentive.
Roaa from the front desk was especially so kind and helpful during my week here, and even extending my checkout time for my convenience.
Excellent value for money.
Reviewed by Vnay a TripAdvisor traveler. 20th May 2023
Special mention regarding Diana. Very sorted and helpful at the reception. The breakfast can be rated amongst the bottom 3 of the hundreds of hotels i have traveled in the world. Same food for 6 days on a trot. No change at all. The staff in the restaurant are very young and new hence slow. Too much waiting for cutlery and coffee. Poor restaurant service. Very good housekeeping services and other room services.
Reviewed by Florin a TripAdvisor traveler. 8th May 2023
7 nights stay for business trip.
Location: close enough to company location (20 mins walk) and metro/subway station (10 mins walk).
Cleanliness: carpet, bathroom, towels, bed sheets were all spotless.
Service: room service was daily, unless 'do not disturb' sign was used
Sleep & room: top floor (21st) room was getting a bit hot during day. Nothing AC could not resolve in 1-2 hours. Also a bit of humming from could be heard from equipment installed on roof. It did not impact my sleeping. Would be nice to have some control on AC direction so it won't blow directly to bed.
Many thanks to Roaa who handled check-in and check-out and resolved all small issues and request.
Reviewed by Yes a TripAdvisor traveler. 5th May 2023 Iraq
Nice hotel, good services and location for transportation was good We thank all the hotel staff for such a good job , We will visit again later, I will advise my friends to visit the hotel because it is better than several hotels I have previously tried.
Reviewed by BQZmichelleg a TripAdvisor traveler. 23rd April 2023
“Great Hotel Experience”
Our family stay in Media Rotana is great. And for sure we will visit the hotel again. Very accessible to burj Khalifa, burj al arab, jumeirah beach etc. staffs are very hospitable special thanks to Diana and Hayam in the reception area. They are asset to the company.
Reviewed by Kamiran a TripAdvisor traveler. 19th April 2023 Iraq
In general the hotel was amazing , the staff were friendly and supportive the only comment i have that there is no window in the smokers room and the food prices were a bit high but it was tasty, i would highly recommend it to anyone traveling to Dubai 🙏
Reviewed by GrahamS a TripAdvisor traveler. 4th April 2023 United Kingdom
Stayed 3 nights on business at Media Rotana. Overall an excellent hotel, and met all requirements for the visit. Utilised one of the meeting rooms, and had everything needed to deliver a presentation to 30 plus delegates.
Back again in 4 weeks, and looking forward to the same high standards, and excellent customer service.
Reviewed by Ahmed E a TripAdvisor traveler. 20th March 2023
“Great Experience ”
It was great experience to stay here at Media Rotana hotel , Specially Ms.Diana at the wonderful, pleasant and front desk.
Room service also was kind .
Just one recommendation to reinnovate the lighting inside the room
Reviewed by Ankakl a TripAdvisor traveler. 15th March 2023
“The hotel has everything you need for holidays and business”
Totally enjoyed our stay, the staff is very polite and friendly. Special thanks to Diana from the front desk for taking care of our stay, her professionalism is beyond any value.
Also we liked the breakfast variety in terms of food. During evenings there is an open terrace lounge with amazing shisha to enjoy... coming back for it
Reviewed by Rhiati a TripAdvisor traveler. 9th March 2023
I spend a good time in Media Rotana. When i came, i had a warmly welcome, i was really happy, with such behavior. The room was perfect, the bed so so confortable. I had delicious breakfast. The concierge where helping every time, when i need them. I had every where à kind welcome.
Thanks Rotana, i will came back 4 sur.