Reviewed by Alialhumaidi a TripAdvisor traveler. 3rd July 2021 Saudi Arabia
It was an excellent experience, the room was clean and the service was excellent and The bed was very comfortable and the room service was good and they had a good pool and gym, but in another building.
Reviewed by Olayanmao a TripAdvisor traveler. 1st July 2021 Egypt
“A Retreat in Dubai”
1. Location wise, is in vibrant Shaike Zayed's road and within approximaty of most attractions.
2. Friendly and attentive staff members.
3. Food experience was excellent.
4.Good value for money compared to the highly elevated rates at other 5 & 4 stars hotels in Dubai.
5. It is highly recommended for a a solo or a couples travellers!
6. Enjoy you trip to Dubai.
Reviewed by MarcosHMB a TripAdvisor traveler. 28th June 2021 Florida
“The Amazing Towers Rotana Hotel”
Excellent location! We were 1 train station from Dubai Mall and Burj Khalifa and 2 travel station from Dubai World Trade Center. Overall very central to all there is that Dubai offers visitors. Everyone was very nice and the customer services was over-the-top amazing even when considering the other options around. I would highly recommend it to anyone looking to travel and have as great a time as possible without breaking the bank or going over their budget. The breakfast was sublime and included and I couldn't have been happier with how it all turned out.
Reviewed by Derya a TripAdvisor traveler. 24th May 2021
“Super nice hotel”
Enjoyed it immensely and I will definitely come back again. Perfect location (nearby Burj Khalifa and the mall) the staff is very friendly and the food is very tasty. I also had a very nice spacious room on floor 16.
Reviewed by Elizaveta a TripAdvisor traveler. 17th May 2021 Russia
“Amazing experience in Towers Rotana”
I would recommend this hotel to everybody. 1 minute to metro station, 25 minutes to Burj Khalifa and Dubai mall, 5 minutes to supermarket, 30 minutes to La Mer beach. Helpful staff, spacious rooms. I will definitely come there again!
Reviewed by VFD a TripAdvisor traveler. 5th March 2021 United Kingdom
“Disappointed for regular customers”
We have stayed at Tower Rotana many many times, as we are regularly travellers here for my husband’s work, We always enjoyed this hotel However.. this time Check in was not a nice experience, No Welcome back,
No smiles on staff & all this hotel care about is getting full payment up front when u check in.. I explained i wanted to pay for my bill when i leave as we would be eating in Teatro restaurant most nights & wanted all my bills on one account ,
Its simple authorise my card & i’ll pay my bill when i check out, its not difficult, they r not interested in u as a customer all they want is to swipe your card for full payment on arrival.. the staff have become extremely miserable & the service has gone way down hill.. Teatro is still our favourite restaurants the food is fantastic but to be honest all the staff there are new & its just not the same as it was before!
Shame during Covid most of the friendly staff left or got paid off & they have taken on new staff & the place has a total different atmosphere!
Not there fault i guess! They r trying
Long bar is closed (altho this is due to government restrictions) breakfast is pretty basic & not much choice!
The pool is very boring no music, no place to eat or get a drink while sunbath & again the staff are all miserable & unfriendly
We decide to check out early & moved to a different hotel in Dubai, (somewhere, where we received very warm welcome & staff who look happy to be at work) We did not enjoying it at Tower Rotana this time round, Anyway such a shame because this hotel has went from being one of our favourite places-to stay in Dubai to rapidly going down hill
As regular customers all we expect is a Friendly welcome & a little incentive to encourage customers to come back, But at Tower Rotana you get nothing
as i said such a shame & we will seriously be considering staying elsewhere when we are in Dubai
Reviewed by AQGhauri a TripAdvisor traveler. 1st March 2021 Pakistan
“Best stay in Dubai”
I stayed in Towers Rotana for a personal visit of Dubai with my wife. It was a marvelous experience to stay there. Room service, breakfast, luxurious accommodation and staff all were wonderful. We enjoyed our stay very much. Towers Rotana is no doubt one of the best hotels in Dubai. Very much recommended for a comfortable stay
Reviewed by ZMD a TripAdvisor traveler. 28th February 2021 United Arab Emirates
A relaxing break, food are delicious and the staff at the Flavours on Two restaurant are very friendly and accommodating to name a few - Genevieve, Annabel, Laisa and Mr Ivaylo.
A great place to go and value for money!
Reviewed by Medhat E a TripAdvisor traveler. 17th January 2021
“Really I am very satisfied from all aspects”
Really I will recommend this hotel to my colleagues as I feel very comfortable during my stay from all aspects (Hospitality, Front Desk team very supportive, Restaurant team always smiling while serving their customers, cleaning team are very good and have high standard of cleaning and really the location is very good and near by everything
Reviewed by Ruth M a TripAdvisor traveler. 5th November 2020
I reached the hotel late in the evening; the check-in was really fast and quick.
The bedroom was nicely designed and the bed was very comfortable. The pool was clean and nice; the gym has everything you may need.
All of the staff were exceptionally friendly and made me feel welcome.
This hotel is in an excellent location, and it has everything on its doorstep. I would certainly recommend staying here.